By Maes P from Sint-Niklaas on 02/09/2025
A breath of fresh air and convenience
Google review: As a person with a disability (according to the broad definition) who is also forced to stay home, it was a relief and convenience to find a law firm that also operated online and where I could confirm in advance that video calls were possible. I could also estimate in advance how much an initial consultation would cost based on some online prices, which removed another hurdle for me. Besides the interesting articles in their own online library, additional explanations and questions were always answered quickly (enough) by the project manager, the receptionists, and the lawyer handling my case. Invoicing was frequent enough, in my case, once or twice a month as a rough average. The case they handled was above average complex in that it encompassed multiple legal disciplines, which is why I was assigned an of-counsel lawyer with almost 30 years of experience in the field. The case is still ongoing, but in the meantime, attorney Bert Van Praet is once again focusing more on his own case, Advobel. He and Wanted Law were kind enough to transfer my case to Advobel, which greatly facilitated the knowledge, continuation, and collaboration I'd already built up. In any case, I'm satisfied with the services provided during my time with Wanted Law Sint-Niklaas. The service was always clear, correct, legally sound, to the point, and professional, in my experience. Even with the potential loss of the pending case, I would have given a very positive review. In my opinion, one thing has nothing to do with the other. The human understanding and personalized support (I'm also on the autism spectrum) were definitely worth the costs, a real added value, and even a necessity for me to feel safe enough in the working relationship. Thank you for the pleasant collaboration, definitely recommended!
As a constructive tip, I can also suggest that after submitting a letter of intent and reading at least the "autism-friendly" guide, it's possible to obtain an "autism-friendly logo" for your company via https://www.autisme.be/autismevriendelijkheid. The company receiving the logo is listed at the very bottom of this webpage.
Although Mr. Bert Van Praet didn't offer support based on autism expertise, and I myself provided many explanations and needs, he did have an admirable attitude, prioritizing a broader, more universally humane respect for tolerance and cooperation. That in itself automatically ticks many boxes for autism-friendly. That was fantastic! What would have helped me even more, as a person on the autism spectrum, and would have reduced my stress, would have been to obtain a brochure in advance with an overview/flowchart of all the (possible) timings/deadlines, steps, points of contact, and feedback sessions with the client regarding the legal proceedings. I think every customer would see added value in that, autism spectrum or not.